Cheyenne Drilling, LP
ISO 14001
ENVIRONEMNTAL MANAGEMENT PROGRAM
1.0 Purpose
This written ISO 14001 Environmental Management System (EMS) is
a set of procedures meant to promote these benefits:
• Improved environmental performance,
• Reduced liability,
• Competitive advantage,
• Improved compliance,
• Reduced costs,
• Fewer accidents,
• Employee involvement,
• Improved public image,
• Enhanced customer trust, and
• Better access to capital.
For Cheyenne Drilling, it makes good business sense to have an
effective EMS. In this way, we make the environment an organizational
priority. Not only management but employee involvement is crucial.
We encourage everyone at our company to think about the environment
as part of product and process development and look at problems
as opportunities.
The ISO 14001 Standard has been used as a model for our EMS. The
ISO 14001 Standard is the widely accepted official international
standard for environmental management systems.
2.0 Scope
This procedure applies to all Cheyenne Drilling operations and
construction sites where nickel-cadmium and other batteries, certain
pesticides, or mercury-containing thermostats no longer serve their
intended purpose and must be discarded. This program is intended
to minimize the hazards to human health or the environment from
improper disposal of these wastes in landfills or disposal facilities.
The HSE Manager is responsible for developing and maintaining this
program and ensuring its compliance with applicable regulatory guidelines.
In addition, the HSE Manager is responsible for maintaining records
of universal waste management. Drilling Managers over their responsible
locations may assist in the documentation and submission of waste
management reporting documentation.
ISO 14001 Environmental Management Systems
Cheyenne Drilling, LP Scope of Application
ISO 14001 Environmental Management Systems; Specification with
Guidance for Use is a standardized, auditable set of procedures
that your company can use to implement your environmental policies
and to obtain certification of conformance through national or international
registration certification systems. Certified conformance to the
system standard may eventually become a requirement for international
trade.
ISO 14001 is the one standard out of the ISO 14000 series to which
you can choose to certify your environmental management programs.
As ISO 14000, overall, is a voluntary set of standards, you can
also choose to implement ISO 14001 without seeking certification.
For example, you can implement ISO 14001 and self-declare that you
comply with the standard. Otherwise you can implement it and have
your environmental management system audited by a customer, based
on an earlier contractual agreement.
Cheyenne Drilling, Inc. has found it helpful to have written ISO
14001 Environmental Management Systems in order to obtain certification
that in turn will help:
· Provide access to international markets, particularly
in instances where companies require that their suppliers be certified,
and
· Help reduce wastes that would otherwise end up in the
environment.
Use of this checklist helped determine how Cheyenne Drilling, LP
would benefit from written ISO 14001 Environmental Management Systems.
1.0 References and Overview of EMS
14001 Environmental Management Systems
ISO 14000 is a series of voluntary environmental management standards
and guideline reference documents, developed through the International
Organization for Standardization (ISO) since 1993, which will help
organizations of any size and level of environmental performance
establish an environmental management system or improve an existing
one.
The standards and guideline reference documents cover environmental
management systems (EMS), eco-labeling, environmental auditing,
life cycle assessment, environmental performance evaluation, and
environmental aspects in product standards. The focus on management
distinguishes these standards from performance standards. The standards,
in their basic structure, are derived partially from the ISO 9000
quality management standards.
EMS helps an organization to establish and meet its own policy
goals through objectives and targets, organizational structures
and accountability, management controls and review functions all
with top management oversight. EMS does not set requirements for
environmental compliance nor do these standards establish requirements
for specific levels of pollution prevention or performance. The
Environmental Management Systems specification document calls for
environmental policies that include a commitment to both compliance
with environmental laws and pollution prevention.
The ISO standards do not directly require environmental compliance
nor do they establish specific performance levels. Instead, the
standards will guide an organization through the essential steps
of implementing an environmental management system, including:
· Developing internal commitment and an environmental policy.
· Establishing objectives and targets.
· Implementing the system through organizational structures
and accountability.
· Measuring and evaluating progress.
· Review and continuous improvement.
ISO 14001: The Centerpiece of the Standards
At the heart of the ISO 14000 series are two standards: ISO 14001
Environmental Management Systems; Specification with Guidance for
Use, which contains the core auditable elements of an EMS program,
and the broader companion standard, ISO 14004, Environmental Management
Systems - General Guidelines on Environmental Management Principles,
Systems and Supporting Techniques. These two standards were adopted
and published in September 1996.
Other published standards in the series are:
· ISO 14010, Guidelines for Environmental Auditing; General
Principles of Environmental Auditing;
· ISO 14011, Guidelines for Environmental Auditing; Audit
Procedures, Auditing of Environmental Management Systems; and
· ISO 14012, Guidelines for Environmental Auditing; Auditor
Qualifications
International Scope.
These standards are expected to be embraced by the international
community, and U.S. businesses that seek to maintain or develop
international markets will very likely be required to become certified.
The focus of these new standards will be on integrating environmental
management decision making into existing management systems.
As companies have become more and more integrated into a world
market, there has been concern that businesses in countries with
more stringent environmental regulations face a competitive disadvantage.
ISO 14000 attempts to address these concerns by establishing a uniform
set of standards agreed upon by the international business community.
The International Organization for Standardization (ISO)
ISO is a private international standards body based in Geneva,
Switzerland. Founded in 1947, ISO promotes the international harmonization
and development of manufacturing, product, and communications standards
through its technical committees. More than 8,000 ISO standards
have been promulgated, for everything from paper sizes to film speeds.
More than 120 countries belong to ISO as full voting members, including
the United States. The official U.S. representative to the ISO is
the American National Standards Institute (ANSI), located in New
York.
How to Participate
· The process of developing the ISO 14000 standards is completely
open and any interested party may participate. Industry, government,
small and medium-sized businesses, academia and environmental groups
currently make up the U.S. Technical Advisory Group (TAG) membership.
ANSI’s Role
The American National Standards Institute (ANSI) maintains policies
and procedures for the development, review and coordination of voluntary
standards that are designated as American National Standards. However,
ANSI is not a standards developer. ANSI, headquartered in New York,
is the official U.S. member body to ISO, and its membership derives
from organizations, companies, and government agencies.
Status of ISO 14000 Standards
The following outline shows the different subcommittees or work
groups under the ISO 14000 standards initiative (referred to as
TC-207) and the standards they are currently developing:
· Subcommittee 1 - Environmental Management Systems (EMS)
- Objective: To establish standards for setting environmental policy,
objectives, and responsibilities and to implement them through planning,
measures of effectiveness and control of environmental impact.
- ISO 14001 Environmental Management Systems; Specification with
Guidance for Use (published and adopted)
- ISO 14004 Environmental Management Systems; General Guidelines
on Principles, Systems, and Supporting Techniques (published and
adopted)
· Subcommittee 2 - Environmental Auditing
- Objective: To standardize environmental auditing and related
environmental investigations.
- ISO 14010 Guidelines for Environmental Auditing; General Principles
of Environmental Auditing (published and adopted)
- ISO 14011 Guidelines for Environmental Auditing; Audit Procedures,
Auditing of Environmental Management Systems (published and adopted)
- ISO 14012 Guidelines for Environmental Auditing; Auditor Qualifications
(published and adopted)
· Subcommittee 3 - Environmental Labeling
- Objective: To develop standard terminology, definitions, symbols,
test methods, test summary, and reporting standards.
- ISO 14020 Environmental Labeling; Guiding Principles for Environmental
Labeling Programs (committee draft status)
- ISO 14021 Environmental Labeling; Self-Declaration Claims (committee
draft status)
- ISO 14024 Environmental Labeling; Guiding Principles for Practitioner
Programs (committee draft status)
· Subcommittee 4 - Environmental Performance Evaluation
- Objective: To develop guidance for evaluating environmental effects
of products and services and the effect of business operations on
the environment.
- ISO 14031 Environmental Performance Evaluation (draft not available)
· Subcommittee 5 - Life-Cycle Assessment
- Objective: To develop standardized programs for analyzing environmental
impacts of products, processes and services during their life cycle,
including the production and utilization of raw materials, manufacturing
practices, distribution methods and options related to disposal
or recycling.
- ISO 14040 Life-Cycle Assessment (committee draft status)
· Subcommittee 6 - Terms and Definitions
- Objective: To standardize terminology and coordinate use of standards
with other committees within ISO.
- ISO 14050 Terms and Definitions (committee draft status)
· Workgroup 1 - Environmental Aspects in Product Standards
- Objective: To develop guidance for use by other technical committees
for including environmental elements in existing or forthcoming
product standards.
- ISO 14060 Environmental Aspects in Product Standards (committee
draft status)
WRITTEN ELEMENTS
Our ISO 14001 Environmental Management Systems consist of these
18 elements:
· Purpose
· Environmental Policy
· Environmental Aspects
· Legal and Other Requirements
· Objectives and Targets
· Environmental Management Program
· Structure and Responsibility
· Training, Awareness, and Competence
· Communication
· EMS Documentation
· Document Control
· Operational Control
· Emergency Preparedness and Response
· Monitoring and Measurement
· Nonconformance and Corrective and Preventive Action
· Records
· EMS Audit
· Management Review
WHY DEVELOP A WRITTEN PLAN?
The written ISO 14001 Environmental Management System (EMS) is
a set of procedures meant to promote these benefits:
· Improved environmental performance,
· Reduced liability,
· Competitive advantage,
· Improved compliance,
· Reduced costs,
· Fewer accidents,
· Employee involvement,
· Improved public image,
· Enhanced customer trust, and
· Better access to capital.
It makes good business sense to have an effective EMS. In this
way, you make the environment an organizational priority. Not only
management but employee involvement is crucial. Encourage everyone
at your company to think about the environment as part of product
and process development and to look at problems as opportunities.
2.0 Environmental Management Program
EMS FORM 1(A)
ENVIRONMENTAL RISK IDENTIFICATION PROCEDURE
Purpose/Scope
The purpose of the EMS Risk Identification Procedure is to identify
activities performed by Cheyenne Drilling, LP within the scope of
the Environmental Management System, and to identify environmental
risks associated with these activities
Key Responsibilities
HSE Manager – Manages annual review sessions with operations
and management personnel to identify Cheyenne Drilling activities
and associated environmental risks. Receives information on changes
in activities performed, and modifies the EMS to account for new
or changed activities (as needed). The HSE Manager also shall maintain
a current list of all work activities and associated environmental
risks.
Drilling Manager – Each Drilling Manager shall be responsible
for identifying and providing staff from operational departments
to participate in the annual review of work activities and associated
environmental risks. Drilling Managers shall also alert the HSE
Manager when there are changes in work activities and/or environmental
exposure risks.
Procedure
Identification of Activities & Risks
In order to perform adequate environmental exposure risk assessment
for Cheyenne Drilling work activities, Cheyenne Drilling shall conduct
an annual work session facilitated by the HSE Manager which will
identify all work activities. Environmental risks associated with
each activity shall also be identified during the annual work session.
Special attention shall be paid to the identification of each waste
stream from all each work activity. The activities and risks shall
be recorded on the Environmental Risk List (Form 1b) of the EMS
program.
(MOC) Management of Change
When new activities are added to Cheyenne Drilling operations,
or existing activities change, the Drilling Managers shall notify
the HSE Manager of these changes. The HSE Manager shall update the
Environmental Risk List based on any changes made, and shall evaluate/communicate
any other changes needed in the EMS.
Key Documents / Reference
· Environmental Risk List (Form 1b)
Structure and Responsibility
EMS FORM 2(A)
IDENTIFICATION OF LEGAL REQUIREMENTS
Purpose/Scope
The purpose of this document is to define the procedure for recognizing
applicable legal requirements, identifying associated compliance
tasks, and for modifying the list of requirements and tasks when
work operations or legal requirements change. This procedure also
identifies how Cheyenne Drilling, LP maintains access to legal requirements
(laws & regulations).
Key Responsibilities
HSE Manager – Identifies applicable legal requirements based
on an understanding of work activities performed by Cheyenne Drilling,
LP. The HSE Manager maintains a list of applicable requirements
and tasks in the Compliance Matrix (Form 2b) of this program. The
HSE Manager shall be responsible for identifying changes in legal
requirements (regulatory changes) and shall keep the Compliance
Matrix as up to date as possible.
Drilling Manager – Each Drilling Manager shall be responsible
for identifying and alerting the HSE Manager where there are changes
in work activities that could change legal requirements of this
program. Drilling Managers shall also notify the HSE Manager when
changes in contractual requirements occur
Procedure
Identification of Legal Requirements & Compliance Tasks
The HSE Manager identifies legal requirements and tasks applicable
to Cheyenne Drilling, LP operations. Legal requirements include
federal, state and local laws & regulations. In addition, enforceable
agreements, agency orders, permits and contractual requirements
are included in such legal requirements definitions. Applicable
legal requirements and compliance tasks are listed in the Compliance
Matrix (Form 2b) of this program.
Access to Legal Requirements and Compliance Tasks
Cheyenne Drilling, LP maintains access to current legal requirements
through regulatory agency internet web sites, print publications,
and service subscriptions to compliance management services. Copies
of applicable permits associated with Cheyenne Drilling, LP operations
are maintained in the appropriate office, located at either Woodward,
Oklahoma; Garden City, Kansas; and Ft. Worth, Texas.
(MOC) Management of Change
When new activities are added to Cheyenne Drilling operations,
or existing activities change, the Drilling Managers shall notify
the HSE Manager of these changes. The HSE Manager shall review compliance
data through internet websites, publications, subscription services
and online referrals to evaluate whether changes are needed in the
EMS program and to ensure that all Cheyenne Drilling, LP operations
are in compliance with federal, state and local environmental regulations.
A review of these regulations and the EMS Program shall be conducted
by the HSE Manager on a minimum of a quarterly basis.
Key Documents / Reference
· Compliance Matrix (Form 2b)
Training, Awareness and Competence
Every employee can have an impact on the environment and any employee
can have good ideas about how to improve environmental management
efforts. For these reasons, our training program casts a wide net.
Our training objectives are as follows:
EMS FORM 3(A)
ROLES AND RESPONSIBILITIES
Purpose/Scope
The purpose of the EMS Risk Identification Procedure is to identify
activities performed by Cheyenne Drilling, LP within the scope of
the Environmental Management System, and to identify how assigned
responsibilities are communicated to Cheyenne Drilling personnel.
Key Responsibilities
HSE Manager – Maintains EMS procedures and the compliance
matrix, including role and responsibility assignments. The HSE Manager
also provides employees with information regarding the EMS program
and its contents, including responsibilities of each employee.
Drilling Manager – Each Drilling Manager shall be responsible
for communicating and implementing the EMS program and its policies.
Drilling Managers shall oversee contractor work to ensure compliance
with the EMS program, and will take necessary action to make changes
when needed. Drilling Manager shall alert the HSE Manager when there
are changes in activities that could change environmental risks
or applicable legal requirements.
Employees – Employees are responsible for understanding Cheyenne
Drilling’s environmental policy and the EMS program and its
components. Employees shall learn the environmental risks associated
with each work activity. Employees are also responsible for reporting
any potential non-compliance events or environmental incidents which
may occur.
Procedure
Assignment of EMS and Compliance Roles & Responsibilities
EMS roles and responsibilities are defined and documented in each
of the EMS procedures. Compliance roles are identified in the Compliance
Matrix (Form 2b).
Assignments Communicated
EMS and compliance roles and responsibilities are clearly communicated
to employees during initial job assignment and orientation and through
annual EMS training sessions. The EMS procedures and the Compliance
Matrix are distributed during initial employee assignment and at
training sessions.
Assignments Updated
EMS and compliance roles and responsibilities are reviewed and
updated as necessary to reflect assignment changes. Assignments
are also reviewed annually as part of the annual EMS audit.
(MOC) Management of Change
When new activities are added to Cheyenne Drilling operations,
or existing activities change, the Drilling Managers shall notify
the HSE Manager of these changes.
Key Documents / Reference
· Compliance Matrix (Form 2b)
Operational Control
EMS FORM 4(A)
ROLES AND RESPONSIBILITIES
Purpose/Scope
The purpose of this document is to define the procedure for establishing
and implementing operational controls with Cheyenne Drilling, LP’s
operations. Operational controls are developed and implemented to
comply with legal requirements and to address key environmental
risks and potential emergency response activities.
Key Responsibilities
HSE Manager – Maintains a list of controls identified in
the Compliance Matrix. Changes the list when a new or modified control
is identified by Drilling Managers. Assists Drilling Managers in
maintaining consistent and technically correct control methods,
and in developing emergency response procedures.
Drilling Manager – Assist in developing and maintain controls
for activities performed at their locations, including controls
for compliance obligations and emergency response procedures. Notify
the HSE Manager when control titles or procedures are modified,
and ensure all personnel follow control methods.
Employees – Follow all identified controls. Alert supervisors
if controls appear out-of-date or are not functional for any reason.
Update control methods as requested.
Procedure
Identify & Maintain Controls
Controls are developed and implemented at the operational level
to translate legal requirements to field operations and to address
key environmental risks and potential emergency response actions.
Controls in Place
Controls are identified by title for each compliance task. Tracking
of the legal requirements and the controls in the compliance matrix
provides a clear explanation from specific environmental compliance
obligations to associated field controls.
Cheyenne Drilling, LP may also require use of specific controls.
In the event a client requires use of specific controls, these controls
will also be identified on the compliance matrix and included in
training programs.
Waste Management Procedures
Waste management procedures are one type of control developed by
Cheyenne Drilling, LP. Waste management procedures applicable to
each location include, but are not limited to…
· Cheyenne Drilling, Inc. corporate waste management procedure
· Waste determination identification
· Site specific list of waste streams and haz/non-haz classifications
· Container management and inspections
In addition, some Cheyenne Drilling clients require the use of
the client’s waste management procedures. In the event a client
requires use of client waste management procedures, the HSE Manager
shall review and compare procedures to ensure client procedures
are at least as stringent as those of Cheyenne Drilling.
Emergency Response Procedures
Each Cheyenne Drilling facility and/or location shall have an emergency
response plan that includes at least an annual test drill and review
process. In the event a client requires use of client emergency
response procedures, the HSE Manager will review and compare procedures
to ensure client procedures are at least as stringent as those of
Cheyenne Drilling. If the client procedures are acceptable, the
site specific plans may be modified to include the information required
by the client emergency response procedures.
Communication
Effective environmental management requires effective communications.
Communications will help Cheyenne Drilling:
• Motivate the workforce;
• Explain the environmental policy (both internally and externally)
and how it relates to the overall business vision/strategy;
• Ensure understanding of roles and expectations;
• Demonstrate management commitment;
• Monitor performance; and
• Identify potential system improvements.
Effective internal communications require mechanisms for information
to flow top-down and bottom-up. Since employees are on the "front
lines," they are often an excellent source of information,
issues, and ideas.
Communicating with external parties is also important for effective
environmental management. Obtaining the views of neighbors, community
groups, and customers, among others, will help our company understand
how we are perceived by others. Information from external sources
can be critical in setting environmental and other business goals.
EMS Documentation
To ensure that our EMS is well understood and operating as designed,
we need to get information to the people doing the work. In addition,
there are external parties that might need to understand how our
EMS operates, such as customers, registrars, regulators, lending
institutions, and the public.
A "road map" of our EMS explaining how the pieces fit
together can be a very useful tool. EMS documentation can be viewed
as a series of explanations or statements of how EMS criteria (such
as ISO 14001) apply to our company. EMS documentation is related
to (but not the same as) EMS records. EMS documentation describes
what our system consists of (i.e., what we do), while EMS records
demonstrate that our company is doing what it said it would do.
EMS records are described later in this EMS.
Document Control
People in the Cheyenne Drilling, LP organization use various documents
(drawings, work instructions and the like) as they perform their
duties. To ensure that our personnel are consistently doing the
job right, Cheyenne Drilling provides them with the right tools.
In this case, the tools needed are the correct and up-to-date procedures,
drawings and other documents. Without a mechanism to control EMS
documents, we’d have no way of knowing (or verifying) that
people are working with the right tools.
To ensure that everyone is working with the proper EMS documents,
our organization has a procedure that describes how documents are
controlled. This procedure ensures that:
• EMS documents can be located,
• They are periodically reviewed,
• Current versions are available where needed, and
• Obsolete documents are removed.
Operational Control
To ensure that our environmental policy is followed and that our
objectives are achieved, certain operations and activities must
be controlled. Where an operation or activity is complex and/or
the potential environmental impacts are significant, these controls
should take the form of documented procedures. Procedures can help
our company to ensure regulatory compliance and consistent environmental
performance. Procedures can also play a key role in employee training.
Documented procedures cover those situations where the absence
of procedures could lead to deviations from the environmental policy
or our objectives and targets. Determining which operations should
be covered by documented procedures and how those operations should
be controlled is a critical aspect of developing an effective EMS.
To keep track of what procedures are needed, we use the following
method(s):
Operational Control
Purpose/Scope
The purpose of this document is to define the procedure for establishing
and implementing operational controls with Cheyenne Drilling, LP’s
operations. Operational controls are developed and implemented to
comply with legal requirements and to address key environmental
risks and potential emergency response activities.
Key Responsibilities
HSE Manager – Maintains a list of controls identified in
the Compliance Matrix. Changes the list when a new or modified control
is identified by Drilling Managers. Assists Drilling Managers in
maintaining consistent and technically correct control methods,
and in developing emergency response procedures.
Drilling Manager – Assist in developing and maintain controls
for activities performed at their locations, including controls
for compliance obligations and emergency response procedures. Notify
the HSE Manager when control titles or procedures are modified,
and ensure all personnel follow control methods.
Employees – Follow all identified controls. Alert supervisors
if controls appear out-of-date or are not functional for any reason.
Update control methods as requested.
Procedure
Identify & Maintain Controls
Controls are developed and implemented at the operational level
to translate legal requirements to field operations and to address
key environmental risks and potential emergency response actions.
Controls in Place
Controls are identified by title for each compliance task. Tracking
of the legal requirements and the controls in the compliance matrix
provides a clear explanation from specific environmental compliance
obligations to associated field controls.
Cheyenne Drilling, LP may also require use of specific controls.
In the event a client requires use of specific controls, these controls
will also be identified on the compliance matrix and included in
training programs.
Waste Management Procedures
Waste management procedures are one type of control developed by
Cheyenne Drilling, LP Waste management procedures applicable to
each location include, but are not limited to…
· Cheyenne Drilling, Inc. corporate waste management procedure
· Waste determination identification
· Site specific list of waste streams and haz/non-haz classifications
· Container management and inspections
In addition, some Cheyenne Drilling clients require the use of
the client’s waste management procedures. In the event a client
requires use of client waste management procedures, the HSE Manager
shall review and compare procedures to ensure client procedures
are at least as stringent as those of Cheyenne Drilling.
Emergency Response Procedures
Each Cheyenne Drilling facility and/or location shall have an emergency
response plan that includes at least an annual test drill and review
process. In the event a client requires use of client emergency
response procedures, the HSE Manager will review and compare procedures
to ensure client procedures are at least as stringent as those of
Cheyenne Drilling. If the client procedures are acceptable, the
site specific plans may be modified to include the information required
by the client emergency response procedures.
Emergency Preparedness and Response
Despite Cheyenne Drilling’s best efforts, the possibility
of accidents and other emergency situations still exists. Effective
planning and preparation can reduce injuries, protect employees
and neighbors, reduce asset losses and minimize production downtime.
Our Emergency Preparedness and Response Plan include provisions
for:
• Assessing the potential for accidents and emergencies;
• Preventing incidents and their associated environmental
impacts;
• Plans/procedures for responding to incidents;
• Periodic testing of emergency plans/procedures; and
• Mitigating impacts associated with these incidents.
Consistent with our organization’s focus on continual improvement,
Cheyenne Drilling reviews emergency response performance after an
incident has occurred. This review can help determine if more training
is needed or if emergency plans/procedures should be revised.
Each Cheyenne Drilling facility and/or location shall have an emergency
response plan that includes at least an annual test drill and review
process. In the event a client requires use of client emergency
response procedures, the HSE Manager will review and compare procedures
to ensure client procedures are at least as stringent as those of
Cheyenne Drilling. If the client procedures are acceptable, the
site specific plans may be modified to include the information required
by the client emergency response procedures.
A copy of the Emergency Response Plan procedures may be obtained
in the Cheyenne Drilling, LP HSE Manual, Part 7.
Monitoring and Measurement
An EMS without an effective monitoring and measurement program
is like driving at night without the headlights on—you know
that you are moving, but you can’t tell where you are going.
Monitoring and measurement enables our company to:
• Gauge its environmental performance;
• Analyze root causes of problems;
• Identify areas where corrective action is needed; and
• Improve performance/increase efficiency.
In short, monitoring helps the company manage its business better.
Pollution prevention and other strategic business opportunities
are identified more readily when current and reliable data is available.
Nonconformance and Corrective and Preventive Action
Our EMS will also need to change as our company changes and grows.
When system deficiencies are encountered, our company will need
a process to ensure that:
• Problems (including nonconformities) are investigated;
• Root causes are identified;
• Corrective actions are identified and implemented; and
• Corrective actions are tracked and documented.
EMS nonconformities and other system deficiencies should be analyzed
to detect patterns or trends. Identifying these trends will allow
you to anticipate and prevent future problems.
Focus on correcting and preventing problems. Preventing problems
is generally cheaper than fixing them after they occur (or after
they reoccur). This approach is consistent with the continual improvement
philosophy.
Management Review + System Audits + Corrective Action = System
Improvement
Records
The value of records management is fairly simple—we are able
to prove that our company is actually implementing the EMS as designed.
While records have value internally, over time we may need to provide
evidence of EMS implementation to external parties (such as customers,
a registrar, or the public). Records management is often viewed
as bureaucratic, but it is hard to imagine a process or system operating
consistently without keeping accurate records.
Management Review
Just as a person should have periodic physical exams, our EMS is
reviewed by management from time to time to stay "healthy."
Management reviews are the key to continual improvement and to ensuring
that the EMS will continue to meet our company’s needs over
time.
Management reviews also offer a great opportunity to keep our EMS
efficient and cost-effective. For example, some organizations have
found that certain procedures and processes initially put in place
were not needed to achieve their environmental objectives or control
key processes.
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